this is the most terrible company ever, don’t be dealing with them! I had to wait almost three months for the delivery while I was given an ETA of 1-1.5 month and on top of all that they didn’t deliver to my address as agreed upon, when I got the golf cart everything was messed up ( bad alignment, busted parts, different measurements and more ) yet when I contacted them for a compensation they started going back and forth playing games.
stay away from this establishment it will be a nightmare.
Phản hồi từ nhà cung cấp:
1.We have been in constant communication with you regarding the delivery date. You also know the delivery date.
2. We have delivered to the address you specified, but you do not have a forklift. You can communicate with me, but you do not.
3. We communicated with you when you purchased the vehicle. This is not just a piece of clothing, you only need a simple fitting, which requires you to have simple assembly skills. But you didn't. I have also contacted you multiple times via video or email to guide you on how to assemble. I am patient with you.
When you requested compensation, I had already compensated you. But if you want to go for free, what you want is to get my car without spending a penny. This is obviously impossible.
5. Finally, the refund materials you submitted. The Alibaba platform has determined that you have lost the lawsuit, and we do not need to provide you with a full refund. But you have applied to the credit card bank for a chargeback. You are simply terrible. You sh
22 Apr 2024